Return & Refunds

Hassle-Free Returns for Your Peace of Mind

At 99DollarHearingAids, your contentment is paramount. If you find yourself less than satisfied with your 99DollarHearingAids hearing aids, rest assured that our return policy has you covered. We extend a generous 45-day window from the purchase date, during which you can initiate a return for a full refund.

Our Return Timeframe

To maintain a seamless process, kindly note that return requests must be made within 45 days from the initial purchase date, as indicated on your invoice. Regrettably, we won't be able to accommodate return requests that fall outside this timeframe.

Streamlined Return Procedure

After you submit a return request, we will send you an email containing a link to the return request form. Please click on the link, follow the instructions on the page, and log in to initiate the return process for the items you wish to return. To expedite the processing of your request, kindly provide the reason for the return. We will process your return request within 3 business days.

  • No refunds will be issued on hearing aids returned without an return request.
  • Hearing aid accessories (i.e. tubes and domes) are not eligible for a refund.
  • Each customer is entitled to a one-time return service for the same product to ensure that the 45-day return and refund policy is not abused.

Ensuring a Smooth Return Process

Packaging and Contents: Kindly return the product in its original state, encompassing all of the original packaging components. This should include the manufacturer’s box, accompanying manual, and any unused accessories.

Please know that our priority is to ensure your satisfaction throughout this process. Should you have any questions or concerns, our dedicated customer service team is at your disposal to provide any necessary guidance.

Thank you for choosing 99DollarHearingAids. We're committed to your complete satisfaction, and your feedback is valuable to us.